Projectmata Systems (“we”, “our”, “us”) is operated by ProjectMata Systems. This policy explains how we collect, use, and protect information obtained through Facebook Messenger and other integrated platforms.
Information We Collect
- User-provided content (messages, names, contact IDs)
- Public Facebook profile information necessary for communication
- Technical metadata (timestamps, delivery/read signals) where available
How We Use the Information
- Reply to customer inquiries sent via Messenger
- Provide automated or human-assisted support
- Improve response quality and service experience
Data Storage & Security
All data is stored securely on servers controlled by ProjectMata Systems. Access is limited to authorized personnel. We do not sell, rent, or share personal information with third parties.
Data Deletion
Users can request deletion of their data at any time by emailing [email protected]. We will verify the request and erase eligible records unless retention is required by law or platform policy.
Contact
ProjectMata SystemsEmail: [email protected]