Information we collect
Depending on the service, we may process information you provide directly, communication identifiers, messages needed to deliver support, and technical metadata such as timestamps or delivery status where the connected platform makes it available.
How we use information
We use information to provide requested services, respond to customer inquiries, operate integrations, maintain security, troubleshoot problems and improve service quality.
Data storage and security
Access to stored information is restricted to authorized personnel and systems. We apply reasonable technical and organizational safeguards appropriate to the service and data involved.
Sharing and selling
Project Mata does not sell personal information. Information may be processed by service providers or connected platforms when required to deliver the service, subject to their applicable terms and policies.
Data retention and deletion
Data is retained only as needed for operational, contractual, security or legal requirements. You may request deletion through our data deletion page.
Your choices
You may contact us to ask about access, correction or deletion of eligible information. Platform-specific choices may also be available through the platform you used to contact us.
Contact
Privacy questions can be sent to info@projectmata.com.